Privacy Policy – abc356 Philippines

1. Introduction

abc356 ("we", "us", "our", "the Platform") is a PAGCOR-regulated online casino and sportsbook operating at abc356.org, serving Filipino players across the Philippines. We take the privacy of our users seriously and are committed to full compliance with Republic Act No. 10173, the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations as enforced by the National Privacy Commission (NPC) of the Philippines.

This Privacy Policy describes the personal information that abc356 collects when you use our platform, the purposes for which that information is processed, the parties with whom it may be shared, the measures taken to keep it secure, and the rights available to you as a data subject under Philippine law. This policy should be read in conjunction with our Terms & Conditions.

2. Data Controller

For the purposes of the Data Privacy Act of 2012, the data controller responsible for your personal information is abc356, operating under PAGCOR regulation within the Republic of the Philippines. Our designated Data Protection Officer (DPO) can be contacted at [email protected] (plain text — not a clickable link). All data privacy inquiries, complaints, and subject access requests should be directed to the DPO in the first instance.

3. Personal Data We Collect

abc356 collects the following categories of personal data from registered players and platform visitors:

3.1 Identity Data

• Full legal name as it appears on your Philippine government-issued ID
• Date of birth (to verify 21+ age requirement under PAGCOR regulations)
• Gender (optional, collected during KYC)
• Government-issued ID number (UMID, PhilSys National ID, SSS, passport, or driver's license)
• Photograph or selfie submitted during identity verification

3.2 Contact Data

• Philippine mobile number (used as primary account identifier and for OTP delivery)
• Email address
• Residential address (province, city — e.g., Quezon City, Makati, Cebu, Davao)

3.3 Financial Data

• GCash account number or registered mobile number
• Maya account details
• Bank account information (BPI, BDO, UnionBank, Metrobank) where applicable
• Deposit and withdrawal transaction history
• Account balance and wagering history

3.4 Technical & Usage Data

• IP address and approximate geographic location at time of login
• Device type, operating system, and browser information
• Session duration, pages visited, and features used on the abc356 platform
• Login timestamps and authentication logs

3.5 Responsible Gaming Data

• Deposit limits, loss limits, and session limits you have set on your account
• Self-exclusion status and dates
• Responsible gaming tool usage history

4. How We Collect Your Data

abc356 collects personal data through the following means:

• Direct submission: Information you provide when registering an account, completing KYC verification, making deposits or withdrawal requests, or contacting customer support.
• Automated collection: Technical data collected automatically when you access the abc356 platform, including via cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from KYC service providers; fraud screening data from anti-money laundering (AML) compliance tools; payment data relayed by GCash, Maya, and partner banks during transaction processing.

5. How We Use Your Personal Data

6. Legal Basis for Processing

abc356 processes your personal data under the following legal bases as recognised by the Data Privacy Act of 2012:

• Contractual necessity: Processing required to fulfil our obligations to you under the abc356 Terms & Conditions (account management, deposits, withdrawals, gaming services).
• Legal obligation: Processing required to comply with PAGCOR regulations, the Anti-Money Laundering Act (AMLA), and other applicable Philippine laws.
• Legitimate interests: Processing for fraud prevention, platform security, and abuse detection, where these interests do not override your fundamental rights and freedoms.
• Consent: Processing for direct marketing communications, where we will request your explicit consent and honour any withdrawal of that consent promptly.

7. Data Sharing & Third Parties

abc356 does not sell your personal data to any third party. We may share your data with the following categories of recipients solely to the extent necessary for the stated purposes:

• PAGCOR: As required by our operating licence, certain player data may be disclosed to PAGCOR for regulatory audit, compliance reporting, or dispute investigation.
• Payment processors: GCash (Globe Fintech Innovations), Maya (PayMaya Philippines), BPI, BDO, UnionBank, and other payment partners receive the minimum financial data necessary to process your transactions.
• KYC and AML providers: Third-party identity verification and anti-money laundering compliance service providers engaged to assist with our PAGCOR and AMLA obligations.
• Technology and hosting providers: Cloud hosting, security, and infrastructure providers operating under data processing agreements that prohibit secondary use of your data.
• Law enforcement and government authorities: Where required by Philippine law, court order, or PAGCOR directive, abc356 may disclose personal data to the relevant authorities.

All third-party data processors engaged by abc356 are contractually required to maintain the confidentiality and security of your personal data and to process it only on abc356's documented instructions.

8. Cookies & Tracking Technologies

abc356 uses cookies and similar technologies on its platform for the following purposes:

• Essential cookies: Required for the platform to function — session management, login state, security tokens. Cannot be disabled without breaking platform functionality.
• Analytics cookies: Used to understand how players navigate the abc356 platform so we can improve the user experience. Data is aggregated and anonymised where possible.
• Preference cookies: Used to remember your language preference, display settings, and last-used game category.

You may manage non-essential cookie preferences via your browser settings. Note that disabling certain cookies may affect platform performance. abc356 does not use third-party advertising cookies or sell cookie data to advertising networks.

9. Data Retention

abc356 retains personal data for as long as your account is active and for a minimum of five (5) years following account closure, as required by PAGCOR's record-keeping obligations and the Anti-Money Laundering Act. Financial transaction records are retained for a minimum of ten (10) years. Where retention is based solely on consent (e.g., marketing data), we will delete your data promptly upon withdrawal of consent or within thirty (30) days of an account deletion request, unless a longer period is required by law.

10. Data Security

abc356 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and abc356 servers
• Encryption at rest for sensitive data fields including financial records and identity documents
• Multi-factor authentication (MFA) requirements for platform administrative access
• Role-based access controls limiting employee access to personal data on a need-to-know basis
• Regular security audits and penetration testing by independent third-party security firms
• 24/7 intrusion detection and anomaly monitoring

In the event of a personal data breach that poses a risk to your rights and freedoms, abc356 will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with NPC Circular No. 16-03.

11. Your Rights Under the Data Privacy Act

As a data subject under Republic Act 10173, you have the following rights with respect to your personal data held by abc356:

• Right to be informed: You have the right to know what personal data we hold about you and how it is being used.
• Right of access: You may request a copy of the personal data abc356 holds about you at any time.
• Right to rectification: You may request correction of inaccurate or incomplete personal data we hold about you.
• Right to erasure / right to be forgotten: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time.
• Right to data portability: You may request your personal data in a structured, commonly used, and machine-readable format.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe abc356 has not handled your personal data in accordance with the Data Privacy Act.

To exercise any of these rights, contact our Data Protection Officer at [email protected]. We will respond to verified requests within thirty (30) calendar days.

12. Children's Privacy

abc356 is strictly intended for adults aged 21 years and above, as required by PAGCOR. We do not knowingly collect personal data from individuals under 21 years of age. If we become aware that an account has been registered by a person under 21, we will immediately suspend the account, delete the associated personal data to the extent not required for AMLA compliance, and return any deposited funds to the source payment method. If you believe a minor has registered on abc356, please contact our support team immediately.

13. Amendments to This Policy

abc356 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. Material changes will be communicated to registered players via email or in-platform notification at least seven (7) days before they take effect. The date of the most recent revision is displayed at the top of this page. Continued use of the abc356 platform following notification of changes constitutes acceptance of the updated Privacy Policy.

14. Contact & Data Protection Officer

For all privacy-related enquiries, access requests, rectification requests, or complaints, please contact:

• Data Protection Officer, abc356
• Email: [email protected] (plain text — not a clickable link)
• Live Chat: 24/7 via the abc356 platform

If you are not satisfied with our response to a privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (privacy.gov.ph).